Communications
By communicating with Hurlburt Heating & Plumbing, you agree to receive messages in the form of text, email, phone call, and other communication channels. Texting communications may be sent for appointment reminders, order alerts, account notifications, marketing purposes, and other relevant topics. When receiving these messages:- Messaging frequency may vary
- Message and data rates may apply
- To opt out at any time, text STOP or END and no further text messages will be sent
- For assistance, please email [email protected]
- Visit our Terms & Conditions page for more information
Collecting Personal Information
When you visit our Website, we may collect personal and non-personal information such as: domain name, IP address, type of internet browser used, operating system, what brought you to our Website, which pages you visited, and the length of time you were on each page. We work with third parties, using cookies and other similar identifiers, to collect user data on our Website and elsewhere on the Internet for the purposes of tracking and advertising. Additionally, any information you willingly submit to us via our Website or otherwise will be collected. We may use this information to contact you in the future regarding specials, new products, services, or changes to this privacy policy. We do not collect phone numbers without consent.Using Information
We may use the information we have collected primarily for our own internal purposes, including improving our products, services, Website, advertising, and remarketing efforts. We may also use your information to:- Respond to inquiries
- Provide information about our services
Protecting Information
Hurlburt Heating & Plumbing follows accepted industry standards to protect the information you submit to us, both during transmission and once received. We use appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.Web Browser Cookies
We may use “cookies” to enhance your experience on our Website. A cookie is a piece of data placed on your hard drive for record-keeping purposes. You may choose to set your web browser to refuse cookies or alert you when cookies are being sent. If you do so, some parts of the Site may not function properly.Sharing Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with business partners, affiliates, and advertisers. We may disclose personal information when required by law or when necessary to:- Cooperate with investigations
- Protect our rights or property
- Identify misuse of our Website
- Phone numbers collected for operational purposes (appointments, dispatch, reviews) are stored securely in customer profiles
- Marketing messages require separate customer opt-in
- Message frequency may vary
- Message and data rates may apply
- Unsubscribe from promotional emails via the link provided
- Opt out of text messages by replying “END”
- Opt back in at any time
